Thursday, April 30, 2015

April 2015 Lip Monthly Review (and Rant)

Lip Monthly is an inexpensive beauty box subscription focusing on lip products. It costs $10 a month + $3 shipping to Canada.

Lip Monthly describes their boxes as: 
For only $10/month, Lip Monthly helps you discover the best lip products on the market. Every month we’ll send you a unique box straight to your door and help you discover the best of Lip Glosses, Lip Sticks, Lip Balms, Lip Stains and much more.

*I have to start this post with a rant - bear with me!
There has been quite a few complaints with Lip Monthly double-billing customers and not sending bags. Up until this point, I have had no issues with Lip Monthly - I have read the comments and took this information in to account. 
Now this month I did experience terrible customer service and wrongful billing. I cancelled my account on April 23. A couple of days later I checked my credit card bill and was charged for May's bag on April 24. I went and checked the website and they had re-activated my account without telling me and charged me! I contacted the Customer Service department and instead of being polite and explaining what had happened, they were rude and advised me that I had to cancel 48 before my payment date - in their Terms of Service it advises I can cancel anytime and they sent me a link for something stating 24 hours before. I would have met both of those time-frames and they were really terrible to deal with. Based on how they treat their customers, I will not be recommending this bag to anyone - I have disputed the charges and refused to be lied to by a company (I know it is only $15 or so but it more about the principle to me!)

Additionally, Lip Monthly has been sending review bags out to bloggers with an additional item in it - most people agree that this is completely false advertising as it appears you get 5 items instead of 4! Just one more reason that I will not be supporting Lip Monthly any longer. 

This company has also stopped allowing Facebook posts which means those of us with bad experiences cannot share this on social media! 
*End of rant - sorry! 

Here is a look at the April 2015 Lip Monthly bag:

It came in a mailer - when you opened it, it had such a strong smell of burning plastic and smelled terrible! It was so strong, and the make-up bag inside smelled just as bad!
This month's bag came with 4 full size items in the bag. The bag also included a product card describing what they have included:

Here is a closer look at the products included:

Cargo Essential Lip Gloss in "Sahara" ~ full size $16. Super high shine lip gloss delivers intense, lasting color! Creamy, moisturizing formula glides over lips, never feels sticky.
This is a nice lipgloss and I like that it is full sized - I do think this color may be too light for me.

Ofra Universal Eyebrow Pencil ~ full sized $13. Water resistant pencil suitable for the most sensitive eye area. It is the perfect solution for your eyebrows and is called Universal Eyebrow Pencil for a reason as it is one color to suit all skin tones. It is soft enough and will make it easy for you to create a perfect shape. 
I have received this eyebrow pencil in a past box and I really like it - it will last forever so I will be passing this on! 

City Color Be Matte Lipstick in "Cammi" ~ full size $4.99. Be Matte Lipstick is every girl’s must-have secret! Rich with pigmentation and a matte finish, these lipsticks are touched with Vitamin E to nourish your lips and provide long-lasting color. In 36 stunning shades, you will want to collect them all!
I have received City Color Be Matte lipsticks before and like the formula. I am not a fan of this color though, so I will be passing it on. 

LA Girl Lipstick in "Last Night" ~ $4. Luxury Creme' Lipstick delivers ultra-rich colors in a lightweight formula. Its blend of moisturizing ingredients of aloe, shea butter & vitamin E enhances lips, leaving a smoother, healthier feel. Glides on effortlessly with the slant top, for-flawless even coverage.
I have not tried this lipstick before; however, I will not be trying this as it is way too pink for me! 

Altogether, this bag had 4 full size products with a total value of $37.99. This is a decent value; however, I will not use the items I received this month. I do not dislike the products, they are just not my colors and I already have the eyebrow pencil! 

Again, I will not be reviewing Lip Monthly anymore based on my issues - I cannot support a company that does not provide good customer service! This isn't suggesting everyone to boycott Lip Monthly,  just urge you to proceed with caution. The bag usually comes with a good value and if you like the products, you can review my past reviews here

What do you think about Lip Monthly?

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