Lip Monthly describes their boxes as:
For only $10/month, Lip Monthly helps you discover the best lip products on the market. Every month we’ll send you a unique box straight to your door and help you discover the best of Lip Glosses, Lip Sticks, Lip Balms, Lip Stains and much more.
*I have to start this post with a rant - bear with me!
There has been quite a few complaints with Lip Monthly double-billing customers and not sending bags. Up until this point, I have had no issues with Lip Monthly - I have read the comments and took this information in to account.
Now this month I did experience terrible customer service and wrongful billing. I cancelled my account on April 23. A couple of days later I checked my credit card bill and was charged for May's bag on April 24. I went and checked the website and they had re-activated my account without telling me and charged me! I contacted the Customer Service department and instead of being polite and explaining what had happened, they were rude and advised me that I had to cancel 48 before my payment date - in their Terms of Service it advises I can cancel anytime and they sent me a link for something stating 24 hours before. I would have met both of those time-frames and they were really terrible to deal with. Based on how they treat their customers, I will not be recommending this bag to anyone - I have disputed the charges and refused to be lied to by a company (I know it is only $15 or so but it more about the principle to me!)
Additionally, Lip Monthly has been sending review bags out to bloggers with an additional item in it - most people agree that this is completely false advertising as it appears you get 5 items instead of 4! Just one more reason that I will not be supporting Lip Monthly any longer.
This company has also stopped allowing Facebook posts which means those of us with bad experiences cannot share this on social media!
Additionally, Lip Monthly has been sending review bags out to bloggers with an additional item in it - most people agree that this is completely false advertising as it appears you get 5 items instead of 4! Just one more reason that I will not be supporting Lip Monthly any longer.
This company has also stopped allowing Facebook posts which means those of us with bad experiences cannot share this on social media!
*End of rant - sorry!
Here is a look at the April 2015 Lip Monthly bag:
It came in a mailer - when you opened it, it had such a strong smell of burning plastic and smelled terrible! It was so strong, and the make-up bag inside smelled just as bad!
This month's bag came with 4 full size items in the bag. The bag also included a product card describing what they have included:
This month's bag came with 4 full size items in the bag. The bag also included a product card describing what they have included:
Here is a closer look at the products included:
This is a nice lipgloss and I like that it is full sized - I do think this color may be too light for me.
Ofra Universal Eyebrow Pencil ~ full sized $13. Water resistant pencil suitable for the most sensitive eye area. It is the perfect solution for your eyebrows and is called Universal Eyebrow Pencil for a reason as it is one color to suit all skin tones. It is soft enough and will make it easy for you to create a perfect shape.
I have received this eyebrow pencil in a past box and I really like it - it will last forever so I will be passing this on!
City Color Be Matte Lipstick in "Cammi" ~ full size $4.99. Be Matte Lipstick is every girl’s must-have secret! Rich with pigmentation and a matte finish, these lipsticks are touched with Vitamin E to nourish your lips and provide long-lasting color. In 36 stunning shades, you will want to collect them all!
I have received City Color Be Matte lipsticks before and like the formula. I am not a fan of this color though, so I will be passing it on.
LA Girl Lipstick in "Last Night" ~ $4. Luxury Creme' Lipstick delivers ultra-rich colors in a lightweight formula. Its blend of moisturizing ingredients of aloe, shea butter & vitamin E enhances lips, leaving a smoother, healthier feel. Glides on effortlessly with the slant top, for-flawless even coverage.
I have not tried this lipstick before; however, I will not be trying this as it is way too pink for me!
Altogether, this bag had 4 full size products with a total value of $37.99. This is a decent value; however, I will not use the items I received this month. I do not dislike the products, they are just not my colors and I already have the eyebrow pencil!
Again, I will not be reviewing Lip Monthly anymore based on my issues - I cannot support a company that does not provide good customer service! This isn't suggesting everyone to boycott Lip Monthly, just urge you to proceed with caution. The bag usually comes with a good value and if you like the products, you can review my past reviews here.
What do you think about Lip Monthly?
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